Processing Time: All orders are processed within 1-2 business days. Orders are not shipped on weekends or holidays. If we experience a high volume of orders, processing may be delayed. We will notify you via email if there is a significant delay in the shipment of your order.
Shipping Rates: Shipping costs are calculated at checkout based on the weight of your order and the shipping city. We offer free shipping on orders over 1499.
Delivery Times: Delivery times vary based on the shipping method selected and your location.
Order Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's progress online.
Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us at info@yes.com within 14 days of order placed. We will work with you to resolve the issue.
Returns and Exchanges: For information on our return and exchange policy, please refer our returns and exchange policy.
Contact Us: If you have any questions about our shipping policy, please contact us at 9009488488.
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